Return Policy

Return Harmony: Cossdi's Serenade of Satisfaction

1.  The Comforting Cadence of Returns: Unveiling Perfection with Ease

At Cossdi, we understand that your journey with our home essentials is deeply personal.  If, for any reason, you find yourself wishing to return or exchange a piece, let the comforting cadence of our Return Policy guide you.

2.  Timeless Returns: Your Comfort, Our Priority

Enjoy peace of mind with our generous return window.  Your selected pieces are not just purchases;  they are investments in your comfort and style.  Take your time to ensure they resonate perfectly with your vision.

3.  Simple Steps, Spectacular Service: Navigating Returns with Grace

- Step 1: Initiate the Return

Your journey begins at our Returns Center on Cossdi.com.  Share your order details, allowing us to personalize your return experience.

- Step 2: Package with Care

Safely pack your treasures in their original embrace.  Every detail matters, much like the care that goes into crafting each piece.

- Step 3: Shipping Serenade

Select your preferred shipping method and send your package back to us.  Consider using a tracked service for an added layer of reassurance.

- Step 4: Await the Unboxing Joy

Once your return reaches us, our team performs a graceful inspection.  We ensure each piece is treated with the same care it received in our sanctuary.

4.  Eligibility Dance: Ensuring a Harmonious Return

- Jewelry must waltz back in its original, unworn condition.

- Customized or engraved pieces perform a dance of permanence and can't join the return tango.

- Special promotions or clearance items may have unique dance steps, so check the details for a seamless transition.

5.  Refund Waltz: Time to Celebrate Returns with Value

- Refunds twirl back to your original payment method.

- Keep in mind, any promotional discounts or coupons used will be considered in the refund amount.

6.  Exchange Tango: A Seamless Transition to Your Next Treasure

- Wish to swap your dance partner for a different size or style?  Our exchange process is designed to keep your rhythm going.

7.  Return Shipping Ballet: Your Responsibilities, Your Stage

- Return shipping costs are like your dance shoes – they're on you, but they ensure the performance is seamless.

8.  Warranty Encore: A Lifelong Overture

- Our warranty extends beyond the return window.  If your piece encounters any issues, our repair services are ready for an encore.

9.  Contact Us Pas de Deux: We're Here to Choreograph Solutions

- If you have questions or need guidance, our Customer Support team is your dance partner.  Reach out to ensure your return experience is as graceful as your initial selection.

Your elegance, your journey.  Cossdi—where returns are not just transactions but an opportunity to dance through our commitment to your satisfaction.